Shipping policy

1. Processing Time

All orders are processed within 1–5 business days, excluding weekends and holidays. Processing delays may occur during peak seasons or promotions.

2. Shipping Rates & Delivery Estimates

Shipping costs are calculated at checkout. Estimated delivery times:

Delivery times may vary depending on carrier and location.

3. Order Tracking

Once your order has shipped, you will receive a tracking number via email. Please allow 24–48 hours for tracking updates to appear.

4. Lost or Damaged Packages

• We are not responsible for packages marked as delivered by the carrier.

• If your order arrives damaged, contact us within 7 days with photo proof.

• Claims for lost packages must be filed with the shipping carrier.

5. International Shipping

Customers are responsible for import taxes, customs fees, or duties required by their country.

6. Incorrect Address

Please verify your address at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Country/Region